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Guide • 2025-12-02

Get an alert for every new review (Google): practical guide

Channels (email, Slack, webhook) and best practices to respond fast without notification overload.

Get an alert for every new review

Goal

Be notified quickly when a review arrives so you can respond fast and prevent issues from snowballing.

Channels (pick one)

  • Email (simple)
  • Slack / Teams (centralized)
  • Webhook / API (integration)

Best practices

  • Define a “negative review” threshold (e.g., 1–2★)
  • Enable a daily digest for positive reviews
  • Assign an owner per location

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